AppointmentTool

Optimize the administration for scheduling interviews in an employment agency.

Initial Situation/Problem statement

Beeworx, an employment agency suffers of administration overload by calling each applicant for an interview. Mostly they must call them several times. The administration staff can not afford this work anymore, because they should focus on their main tasks.

Project Goal

The Web application "AppointmentTool" will support beeworx's administration staff. It automates the process of booking appointments for interviews. Furthermore, the tool enables the future applicants to check the form with their personal data in advance, what in the old process had to be done in an open space of the office of beeworx. The new process gives future applicants more privacy in checking and editing their personal data.

The old process

An applicant had to fill in the form containing personal data in an open space in the office of beeworx.

Developed Solution and its benefit

For Beeworx's administration staff and IT-Support

less phone calls
less support during fill in the form with personal data
less infrastructure because applicants do no more need to fill in the personal form at beeworx's office

For Beeworx's consultants

an easy way to provide future applicants with available time slots for interviews
less phone calls

The new process

Consultants enter available time slots in the AppointmentTool.

Login and change password
									
Set a reoccurring time slot
									
Edit a time slot and logout

For applicants

fill in the form with personal data at home
if help is needed they can ask someone they know and they trust
improved privacy
if necessary all data available to look up

The new process

Applicants fill in the form with personal data at home

Applicant access AppointmentTool
								
An E-Mail provides applicants with the link to the login page.
AppointmentTool checkin form
								
With the AppointmentTool applicants can fill in the form...
Book an appointment
								
...and choose an interview time slot at home.

Charlie Pepper will still welcome applicants and lead them through the office of beeworx.

Due to the website solution that can be reached with a personalized link sent by email, applicants are enabled to fill in the form with the personal data at home which improves their privacy. The easy way to choose an appointment for an interview through the calendar view helps to avoid misconception due to lack of language skills. Furthermore, the administration staff can focus on their main tasks because the time consuming process of calling each applicant is no longer necessary. The consultants calendar view gives them an overview of all booked interviews.

Testemonial
«Beeworx is a company with a high demand for an efficient recruitment process. Thus, digitalization is a key strategy to meet this requirement. The idea of an online self-service tool, designated for defining appointments for job interviews, came up. The FHNW team was given the task of designing, developing, and deploying a webapp, enabling Beeworx to expand its portfolio of digital workflow. Since all the students have different career backgrounds, they were able to contribute their individual strengths and expertise to one team effort. We are happy to use the resulting product in our daily operation and are highly confident it is an excellent starting point for the expansion with new ideas and workflow opportunities beyond the scope of this project.»

Klaas Gebauer
CTO Beeworx GmbH

Key terms

UI/UX ToolFigma
Programming languagesC# mit ASP.NET MVC Framework (Backend), Node.js (Frontend)
Frontend LibraryReact
Testing FrameworkJest
DeploymentPortainer

Klaas Gebauer, Michael Forster,
Luca Braun, Simon Neels
beeworx Temporär- und Dauerstellen
Birsstrasse 320
4052 Basel

www.beeworx.ch

Team

Team
Joel Meier, Gianni Parillo, Marlis Etter, Livio Jäckle, Nicola Liechti, Robin Schneider, Tobias Wahl

Agile Coach
Thekla Müller